African Bank Contact Details 

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Physical address
 59 16th Road
 Midrand Tel 011 256 9000

Customer Service Centre
 0861 111 011

 Credit Applications
 0860 333 004
 
Postal address
 Private Bag x170
 Midrand
 1685
 South Africa 

Loans Customer Service and Sales

Tel 0861 111 011
Fax 087 807 3472
Email resolution@africanbank.co.za
 
Credit Card Customer Service and Sales

Tel 0861 000 555
Fax 086 602 3548
Email creditcard@africanbank.co.za
 
Personal Card Services

Lost card
If you are in South Africa, immediately contact African Bank to report the loss or theft of your Card and order a Replacement Card 011 256 9988.
If you are traveling away from home, immediately contact the Visa Global Customer Assistance Service or Call Collect: USA (1) 410 581 3836.

Gold Card Client Services
If you experience any problems when using your card, or simply need more information, phone our Gold Client Services Call Center 0861 4653 22 (0861 GOLD).

Silver or Blue Card Client Services
 If you experience any problems when using your card, or simply need more information, phone our Silver Client Services Call Center 0861 000 555.

Insurance

Tel 011 564 6827
Fax 011 256 9161
Email stangen@africanbank.co.za
 
Collections

Tel 011 207 4500
Fax 011 207 4500  

Debt Counselling

Tel 011 256 9323
Fax 087 807 1701
Email dcqueries@africanbank.co.za
 
Consumer Advocate's Office

Tel 011 256 9073
Fax 011 207 4724
Email consumeradvocate@africanbank.co.za
Website www.abilcao.co.za 

Legal

Tel 011 256 9562

Fraud

Tel 0800 633 633

Email mailto:africanbank@tip-offs.com



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